RETURN POLICY

STANDARD RETURN POLICY
If you're not completely happy with a purchase, just return it! You have 15 days from the date of delivery to return an item for a refund to the original payment method or store credit.
Re:do Returns: 

  • Customers now have the option to pay $1.00 at the time of purchase to later qualify for free unlimited returns on that order

  • If you did not purchase Re:do you can still use our return portal below and purchase an $8.95 return label. A return fee is deducted from your refund total! 

Return Steps:  

  1. Start your return at the bottom of this page using your order ID and zip code

  2. Select which items you would like to return and your preferred refund method 

  3. If you checked out with Re:do, your return is covered! Otherwise, you can purchase your label for a one-time fee of $8.95

  4. Print your label and attach it to the top of the package, then drop it off at any USPS location

*If you selected our self-service option, please include your order number in your package and return it to the address below:
Raw Footage Clothing Returns:
1953 N. Clybourn Avenue
Ste. R-274
Chicago, IL 60614 
 
Please note the following exceptions to our return policy:

  • At this time we do not offer exchanges

  • Shipping and handling costs are not refundable

  • Clearance items are final sale and cannot be returned

  • Custom Apparel can not be returned

  • Returned items must have tags and be returned in original packaging

  • Returned items must have no visible signs of wear or use

*Please allow 5-7 business days for your return to be processed from the date we receive it. You can still shop while you wait for your refund to be issued. Refunds and store credit will be issued net of return costs when applicable. Unapproved items will be returned at your expense.
Please email us at info@rawfootageclothing.com or call us at (619) 884-3004 if you have any questions or need assistance.